The 3 Things Candidates Want…

On Monday, I went to Ohio Recruiters Association, 2014 Fall workshop, in Columbus, Ohio attended by about 120 employment specialists.   They had many interesting topics and sessions planned for the day, which included “Earning your MBA (Major Bank Account) in Recruiting”, “Recruiting Passive A-Players Your Clients Want to Hire”, and “Revolutionary Sourcing”  .    One of the main speakers, was Jordan Rayboy.   Jordan has been recruiting since 2000 and is one of the top producing Recruiters, in the Country.  I really enjoyed Jordan’s presentations and recruiting knowledge because it just made sense.   How he conducts his business and how he recruits is very similar to my approach, he is a partner with the Client and the Candidate.

One of the topics and points Jordan mentioned were the 3 things candidates want.   This was an excellent reminder, to all recruiters.   Find out what the candidates are wanting and present this to the company, along with their resume/profile.  In my opinion, if you understand these basic three things then you understand the candidate and what they are truly looking for.  The three things are:

  1. Compensation$$
  2. What is their motivation for change
  3. What do they want, to be their next steps, in their careers. (What are their Hot Buttons)

Everyone is different and every company/position is different, as recruiter’s we need to understand who is the right fit – the best fit for each position.

 

Recruiters: What is your First Impression, to Job Seekers?

Do you know what your first impression is on others?   When speaking with Job Seekers what impression do you leave?  

I believe first impressions are one of the keys to recruiting success.   Everyone we talk to has a problem that they want us to solve.      

If you are talking to a Job Seeker, for the first time, what is the impression you want to leave with them?    Are they applying to your job advert?   Were they referred to you from a friend?  Are they calling you back?    Why are they calling you and how can you help them out?   How can they help you?  Are you listening to their problem?   All Job Seekers are not the same – do not treat them that way.   You have to listen to what they are actually saying.  Why are they looking for a new job?  How can you help them?  When I am talking to a new Job Seeker, I want them to know that I am their partner and ally, their Trusted Advisor.   True, they may not be a fit for the job I am recruiting for but I want to give them some kind of advice or direction, to help them in their job search.   

Too many recruiters treat the job seekers like a herd of cattle.    Take the extra time (just a couple of minutes) and spend it talking with them.    A majority of my candidates are from referrals.   They reach out to me directly through LinkedIn, Twitter and Social Media.   I can’t help all of them find jobs – not even close – but what I can give them is some advice and hopefully Hope, in their job search.

Let them know up front, what to expect from you and as a new Job Seeker, what you expect from them.    Keep them in the loop the entire process.  Don’t be afraid to give them the bad news as well as the good.  Make them feel at ease while working with you and make sure they feel that they are an intimate part of this process.   The new Job Seeker should be involved throughout so they can start feeling comfortable with how you recruit.   As stated above, be their true Consultant and Trusted Advisor.  This is your one chance to put yourself in that category with them, versus just another staffing firm.

Think back, on your last Job Seeker.   What was your first impression, on them?  Can you do better?

Recruiters: Your First Conversation is Key…

Recruiters – the first conversation you have with potential Candidates and Clients is one key that can lead to more success.    Think about your conversations.  

  1. How was your introduction?   
  2. What are the key points that make you stand out, from your competition?
  3. What can your Candidates and your Clients expect from you?
  4. What do you expect from your Candidates and Clients?

I believe you need to set these expectations and make sure your information was presented correctly.   There are too many recruiters who just go through the motions.   Set yourself apart and let them know how you are different.

 

Recruiters: Don’t Get Mad. Get Better…

Have you ever had a candidate that you thought was a slam dunk.   There was no way this candidate was not going to get the job.   Then the phone rings and the client says they have chosen another candidate.  Huh?  What just happened?    How did this Happen?   This is not a time to get mad – use it to get better.

Look back into the 30 steps in the placement process.    Did you skip a step?    Most of the time, when a placement doesn’t happen you can trace it back to something that you, the Recruiter, missed or skipped. 

Look back and think.   How was your presentation?   Was it complete or did you just send a weak description because you were sure you had it in the bag?   Did you receive the up-front contract with the client company?    What about your interview briefing and debriefing?   Were you pre-closing?   What could you have done better as a recruiter?

In this business we hear a lot of No’s.    You can not get too upset when you hear a No – you have to strive to better your craft and reduce the percentages of No’s that you hear.

Networking: Enough to go Around…

People always ask me, why I network and share my ideas?  Why would I help a competitor or another recruiter gain expertise and knowledge?  Simple, there is enough to go around, try to build good karma.

As you know, Recruiters don’t always have the best name/reputation in the business.  There are “used car salesman” recruiters that give honest recruiters a bad name and a bad rap.  But if I do the little things, with my fellow recruiters and my candidates, I am changing that view, one conversation at a time.

I try to keep in contact with old candidates.   I network with them.    I communicate and partner with them.    I may not have the right job for them today but you never know what will be open tomorrow.  Staying in contact with candidates also helps me get candidate referrals.   Good candidates always seem to know other good candidates.  

If I am unable to help a candidate today and they need a job – ASAP, I refer them to other recruiters.  You never know who may be able to help them.  Networking and sharing candidates, ideas, procedures with other recruiters,  will make me a better recruiter and a better person.   And it helps the candidate who needs that job. 

Networking and sharing helps me identify the candidates and recruiters, who I want to partner with.  Are there Recruiters who help me and give me new ideas?  Of course there is.  Are there Recruiters who do not share?  Yep, there are those also. The ones that share and network, I feel will also be successful.

In short – there are a lot of good people out there and enough knowledge and networking to go around.  Try it and pay it forward.

Do not put all your eggs in one basket…

Dear Job Seeker,

I am glad that we have started to work together, in your job search.    As a Recruiter, who partnered with you, I will do my best to help you land that NEW opportunity you are looking for.    We will talk and get to know each other, to find the best job and best fit for you and the Company.   My goal is your goal = Getting you the new job and for you to start your new career.

But what else are you doing?   Are you still looking on your own?   Are you still networking?   Are you still doing the things you need to do to find that job?   Did you update your LinkedIn profile and are you using social media?  Are you talking with other recruiters?   Do not put all your eggs in one basket.

I would love to be the one who can help you but the fact is – I can not help everyone, in their time of need.    I may not have a job opening you are a match for, at that time.  Not everyone is a fit for every job and not every job is a fit for everyone.   You need to do what is best for you – keep networking, keep participating on social media, keep applying, keep working with Recruiters and keep doing the tasks you need to do.    If I can help you in your job search or give you helpful tips, I will.     If you get that new job you have been looking for, through another venue, CONGRATS!   As a recruiter, I am not here to hurt your job search but to help and compliment it.   

In short, there are many tasks you need to do, when looking for a new job.  Do Not Put Your Eggs in One Basket, do all of the tasks you need to do, to reach your goal:  A New Job.

10 Traits of a Successful Recruiter

There are certain traits I think every Recruiter needs to have, to be successful.    Here they are, in no particular order:

  1. Be structured.   Recruiting is a few simple disciplines practiced every day.
  2. Be able to adapt.   You must me able to drop what you are doing to start something else.   You never know where that next phone call is going to take you.   This is the people business, we deal with people all day long.   Even though each situation or scenario is the same – it is also different.
  3. Don’t be afraid to ask questions.   You don’t know everything.   Ask the candidate and company – they are the experts.   Keep learning and become the expert in the industry.
  4. Partner with the Candidate.   You are in this together.   Be the expert, be the advisor and counselor.   Make sure they have a good candidate experience.   They are going to get a job and if it is not yours then make sure they remember you and refer others to you.
  5. Pick-up the phone.   Too many newer recruiters are relying on technology and email.    Just pick up the phone and talk to people.
  6. Use new technology with old techniques.   You should be using social media to recruit and source.   You should be using and know boolean strings.   But you should also be networking, asking for referrals and again pick up the phone and make some cold calls.
  7. Prioritize.    What is the most important task for you to do today?    Is it sourcing new candidates?   Interview prep?  Each day is going to be different regarding which tasks are most important.
  8. Have a good home support system.   Recruiting is NOT an 8-5 job.   If that is what you want then choose another profession.  
  9. Embrace patience.   Everything doesn’t happen overnight.   My sense of urgency is not the same as others.
  10. Handle rejection.    You will hear “NO” more often than “YES”.   Get used to it.  

Did I miss any?    Leave a comment and let me know your thoughts.

8 Phrases that Describe a Successful Recruiter…

Don’t be scared to speak up.

I know there are a lot of people out there that have had at least one, if not multiple bad experiences with a recruiter. Heck, I have and I am one. (Not you Bruce Rowles. You are the best!) So, I understand if you get another call (probably your 3rd of the day if you’re a Java Developer) and you aren’t overly optimistic. But, if you do decide to spend time on the phone with one, and agree to being submitted to a job, keep in touch.

Now, I realize this is a 2-way street and that there has been a time or 2 in the past where you never heard back from your recruiter. But, there are some of us out there that actually enjoy helping people get jobs. We like calling you with updates about your interview times and preparing you with tips on what works in an interview.

We take pride in helping you re-arrange your resume’s format to make it “pop”. Enjoy telling you how to best learn about the company and person you’re meeting with and providing you with details about the job/company Monster’s hyperlink to HR fails to give you. These are some of the benefits of working with a top-notch recruiter.

So, with that being said, why would you entertain the initial phone call, talk about your job history, goals and desires, ask to be submitted for a job, dress up pretty for an interview, accept the job offered, take a drug test, get fingerprinted for the background check, fill out paperwork and then NOT show up for your first day?!?

No longer are you answering the phone when I call. You have decided to not respond to emails. Text message are no longer reaching you. You have officially disappeared from planet Earth. But why? Magic? Probably not.

More likely is that something just wasn’t quite right for you. You had a bad feeling in your gut. “Instinct”. We all get those feelings and it’s completely normal. What you DON’T want to do is ignore that recruiter who helped you get the job. Who taught you about interviewing and provided insight into processes and procedures that increased your interviewing effectiveness and led to an eventual job offer.

Don’t be scared to speak up regarding ANYTHING! Good recruiters are like agents. We represent you the way you want to be represented. If you have a question, just ask. If it’s not an answer you want, that’s okay. Now I know exactly what you want/think/feel so the next time we work together, the job I present you with will be more in-line with what you want and you are happy as a pig in…..

Relocating – It doesn’t have to be an uphill battle!!

Positive story….related back to getting the recruiter to take you seriously about moving back to Michigan when you live out-of-state.

I have a consultant coming back to Michigan/his family and starting at Mercedes-Benz Financial Services on Monday Feb 13th!!!!! He’s a Mainframe Developer that beat out many candidates for the role. It wasn’t just because of his technical background but also the way he was presented to the client and his positive and enthusiastic demeanor that set him apart from the others….he simply had a great attitude throughout the process. It’s the way your relationship should be with your recruiter. It’s a 2 way street that needs to meet each other’s expectations and be on the same page. Clear and honest communication from the start will get you everywhere, remember we are in business to get you the offer/job!!!

On another note, don’t forget you have one (1) chance to make a first impression with our clients. That comes from what we(recruiters) are telling our clients about you i.e.: why you are a fit and how you presented yourself in person when we met and so on plus YOUR RESUME. Take the time to work with the recruiter on what needs to be in your resume because if those buzz words aren’t literally in your resume you will sometimes get passed over. But never, ever misrepresent yourself. Good luck to those aggressively and passively looking.

Feel free to take a look at my current opportunities at www.experisjobs.com. I am in Southfield, Mi if you would like to meet and discuss what you are looking for in your next role. Have a productive and fun day! monica.dejager@experis.com 248.226.1366

11 Reasons the grass is not always greener…

Have you ever heard the saying – “The grass is not always greener”?   Basically I think this means – look at what you have before you jump into something new.

Are you looking for a new job or career path?   Before you start searching, you should first ask yourself:  What do you currently have?  What are some tangible and intangible reasons on what is positive about your current job?    What are some items that might not be available at your new job?  If you want to leave for more money, my advice is:  Salary should not be the only item.

 

11 Positive Items about your current job to consider (no specific order):

  1. Do you have cheaper insurance premiums?
  2. Current location is closer to home?
  3. Flexibility in hours?
  4. A good 401k match and retirement plan?
  5. Good working relationship with your co-workers and/or boss?
  6. Promotion and career opportunities?
  7. Do you love what you’re doing?
  8. Company outings and trips?
  9. Bonuses/profit-sharing?
  10. Do you have tenure?
  11. Does your job offer you the ability to sustain a good quality of life?

If you are truly unhappy and want to find another job – Good luck and I wish you the best in your career.   If I can help you, as a recruiter, find your Dream Job then I want to do that.  I enjoy helping candidates find their next job and career. 

Please consider the grass and where you are standing before you start your search.   Do not waste the company’s time, your time or mine – if you have not thought it through.    Also if you do get another offer – now you get to think about the “Counter-Offer.”  

 

 

Do you accept a counter-offer?

Would you accept a counter-offer?   You need to answer this even before you start interviewing elsewhere.    But please note:  Most people are interviewing for a reason.    So think about it – why are you looking for another job?

The Best Advice I can give is to Google the words “Counter Offer.”   You need to read all of the literature out there.   First, read the articles and blogs about accepting it.   Next, read the percentages of you staying with that company, if you do accept it.   Finally, read the Pros and the Cons.

Accepting a new job is a life decision and I will not push you to do it.   I will give you all of the means so you can make the right decision for you and your family.   Go and Google “Counter Offer” and see what you find.

Trust a recruiter – we can help make your interview count…

Part of my Job is to prepare you for the interview.   This includes Interview Prep and Debrief afterwards.   I understand that candidates do not interview every day – I do.    If you were just laid off from your job, after 15 years, that could mean, you have not interviewed in 15 years.   A lot has changed since then and you need to be prepared for your interview.  I can give you some helpful tips and suggestions that hopefully will help you get a second interview or better yet – the job.   

 

Interview Prep.:

Before the interview you will have all the info. you will need to be successful.  You will have the complete job description, details on the job/company and my experiences working with them, as a recruiter.   I will ask you to do your own research on them and on the Hiring Managers.  We will then discuss what you found.    

We will discuss the questions you still have and how to ask them, along with asking some great follow-up questions at the end of the interview.   We will discuss how to answer salary questions, goal related questions and how to end the interview.

My goal is to make the interview as painless as possible and hopefully you were prepared and there were no surprises.   I will let you know what to expect from me, as your recruiter and what I expect from you, as my candidate.  

 

Interview Debrief:

After the interview, you should call me as soon as possible, while it is still fresh in your mind.    I am going to ask you 100 questions about the interview.   Questions like:  What time did you arrive?   How long were you in the interview?   With whom did you meet?   What questions did they ask?  How did you answer?   and so on…   I need to understand how the interview went and what was the vibe.   

The most important question I will ask following your interview is:  “Is this still a position you are interested in and if it meets your salary requirements, would you accept?”   I am looking for a YES or NO answer.   Anything else usually means it is not the right fit for you – for what ever reason.

We are a partner in this process and need to work as partners.   I have worked hard in sourcing, finding and recruiting you for the opportunity.   I will not let a bad interview stop me in getting you the job you want, need and dreamed of.

 

Top 5 Reasons Job Seekers should use a Recruiter…

I was asked this weekend,  why should they use a recruiter?   This was very easy for me to answer and decided to post the top 5 reasons Job Seekers should use a Professional Recruiter when searching for a new Job.

 

  1. We Interview people Everyday.   We can help you.
  2. We have jobs/opportunities that are not posted anywhere else. (Contract, Contract-to-Hire and Direct Hire)
  3. Contract work can lead to a PERM job/Career.
  4. You should always know at least 3 recruiters in your industry.  You never know when you’ll need one.
  5. We know the story behind the job and may be able to give you the inside scoop.

 

Extra Reason:

  •  I don’t push resumes – I share stories to verify it is the right fit.

 

My purpose…

I am a recruiter who loves what I do.     I like to learn new innovative ways to do my job and to better my craft.   I love sharing what I learn with others out there, in the recruiting industry and in the world in general.  

 

I have been recruiting since 1999 – A lot has changed since then.   This is an ever-changing job and profession, which is one of the main reasons why I enjoy it so much.   I was told once that Recruiting is “A FEW SIMPLE DISCIPLINES PRACTICED EVERYDAY” and this is so true.   Even though you must do these disciplines daily, the way you do them has evolved.  I will mostly write about these changes/updates and how I use them to recruit.    Some might say these are the secrets recruiters use to help their clients and candidates get the job they are looking for.

 

I am hoping this is useful to other recruiters and job seekers.  Feel free to comment and ask any questions you may have to me and the others who have volunteered to contribute to the site.  These are our opinions and thoughts – and with over 100 years of combined experience we are still learning too.  Welcome to…THE RECRUITER FILES.