I was taught and learned early on the little things do matter. Everything in this business is a process and has a sequence. Follow that process and sequence and you will have a greater success. I have found that when I “short-cut” or rush through, my candidates have less of a chance of getting hired.
Your sequence may be different than mine – do what works for you and your desk. Write out your sequence and post it on your desk. Keep it in-front of you to see daily. As you are talking to a candidate, setting up interviews and speaking with clients – did you do everything listed? Was everything covered and discussed? Most times when a person is not hired it is because something was missed.