Recruiters: Don’t Get Mad. Get Better…

Have you ever had a candidate that you thought was a slam dunk.   There was no way this candidate was not going to get the job.   Then the phone rings and the client says they have chosen another candidate.  Huh?  What just happened?    How did this Happen?   This is not a time to get mad – use it to get better.

Look back into the 30 steps in the placement process.    Did you skip a step?    Most of the time, when a placement doesn’t happen you can trace it back to something that you, the Recruiter, missed or skipped. 

Look back and think.   How was your presentation?   Was it complete or did you just send a weak description because you were sure you had it in the bag?   Did you receive the up-front contract with the client company?    What about your interview briefing and debriefing?   Were you pre-closing?   What could you have done better as a recruiter?

In this business we hear a lot of No’s.    You can not get too upset when you hear a No – you have to strive to better your craft and reduce the percentages of No’s that you hear.

30 Steps in the Placement Process

I received this list over 10 years ago and just refound it.   I love the fact that it says “Placement Process” and not recruiting process.    We are in this business to make placements!  

30 steps in the Placement Process

  1. Take a COMPLETE job order
  2. Make a Recruiting Plan
  3. File Search
  4. Name Gathering
  5. Candidate Contact
  6. Candidate Profile
  7. Presentation of Candidate to Employer
  8. Set-up First Interview
  9. Confirm Appointment with Candidate and Employer (Prep Employer)
  10. Debrief Candidate
  11. Debrief Employer
  12. Set Second Interview
  13. Reference Check
  14. Second Interview, Prep Candidate (Trial Closing)
  15. Second Interview, Prep Employer (Trial Closing)
  16. Confirm Second Interview with Employer and Candidate
  17. Debrief Candidate (Closing)
  18. Debrief Employer (Closing)
  19. Closing/Negotiating
  20. Offer/Acceptance/Start Date
  21. Resignation Debrief
  22. CELEBRATE!!
  23. Billing Prep
  24. Fill out Billing Information
  25. Stay in Touch with Candidate
  26. Confirm that the Candidate has Started
  27. Stay in Touch with Candidate and Employer
  28. Get the Check

What would you add or delete from the list?